Dear valued customers,
To ensure the highest security and performance levels for our services, we’re applying an update on our BSV and ETC futures trading system.
Maintenance schedule and affected service:
- 5am-5:30am August 12, 2019 (CEST, UTC+2)
- BSV futures trading suspension
- 5am-5:30am August 14, 2019 (CEST, UTC+2)
- ETC futures trading suspension
The update will take approximately 30 minutes. During the maintenance procedure, BSV and ETC futures trading will be paused and order placement will be disabled temporarily. Users can still add margin and transfer funds in and out of their BSV and ETC futures account. The trading services of other futures contracts will remain normal.
Last week, we’ve already upgraded the TRX futures trading system. As we see a great improvement on the system performance, we’ll be applying the same upgrade to the remaining contracts.
We strongly recommend you to take necessary risk management measures to avoid any unexpected market volatility, such as reducing your positions and adding margin. The maintenance schedule may change if extreme market volatility occurs, please stay tuned to our website and social channels for the latest updates.
We apologize for any inconveniences caused.
Aug 8, 2019